Privacy Policy

​a) Who is responsible for the processing of your data?

– Astur Sercomar, S.L.U. (hereinafter, “Astur Sercomar” or the “Society”)

– Mailing address: C / Gregorio Marañón, No. 1, Bajo II, 33203 Gijón, Asturias

– Contact email:

– Cantabria Movilidad Sostenible, S.L. (hereinafter, “Cantabria Movilidad Sostenible” or the “Society”)

– Mailing address: C/ Antonio López, n.º 42, 39009 Santander, Cantabria

– Contact email:

b) How and what are your data processed for?

Your personal data will be collected through the Application, the Website or in the framework of the provision of the Services. The Privacy Policy is part of the Terms and Conditions, in full.

If you decide not to expressly, freely and voluntarily consent your data, we cannot provide the service described above.

At older, the Company may treat your data for the following purposes:

Commercial or marketing purpose Information about legitimation

If you subscribe to our notifications and alerts service, we will process your personal data to send non-personalized information about the Guppy ™ service

Legal basis: consent of the interested party

Development of statistics or market studies, obtaining profiles and personalization of commercial actions, data segmentation, referral through any telematic channel to smartphones (emails, SMS and MMS) and non-electronic (not limited to: mail postal), commercial information, offers, discounts and promotions linked to the Services

Remember! You can unsubscribe from the commercial notifications service at any time and at no cost: (i) interacting in the links that are located in all the emails they receive in connection with Guppy ™; or (ii) by sending an email to

Management of the Service Users, provision of the Service, management and development of the legal relationship between the Users and the Company.

Data necessary for the execution of the contracts signed by the Users as well as for the control and supervision of the established legal relationships.

Provision, optimization, monitoring, customization and provision of user assistance. Identification of the users and verification of the necessary documentation to perfect the contracts related to the Services. Management of collections, payments, defaults, billing, claims, accidents and administrative infractions, as well as for the control and prevention of fraud. Attention to requests, complaints, incidents, claims or suggestions.

Legal basis: consent of the interested party (biometric and location data)

Application Management, the virtual POS and the Website

Data necessary for the management and supervision of the different virtual platforms necessary for the provision of the Service.

Transfer of data to third companies (within the European Union) as responsible for processing the data collected for this determinationLegal basis: execution of the contract or interparty legal relations.

Compliance with legal obligations related to or related to the Service Legal basis: consent of the interested party.

Compliance with legal obligations related to or related to the Service

Legal basis: consent of the interested party

Stories like: prosecutors and traffic

Analysis and development of initiatives related to the mobility sector

Legal basis: consent of the interested party

Likewise, the information on the possible treatment of data to which users can sometimes see if they use social networks and interact with the profiles or pages of the Company, with the purposes allowed in each network, including those of analytics. If the Company carries out specific actions aimed at generating offers or promotions within social networks, these will be regulated in a specific and specific manner.

c) How long will we keep your data?

We will process the personal data that you have provided, for the purposes stated, while maintaining the established legal relationship, during the years necessary to comply with the legal obligations, in relation to the rest of the specific purposes, while not requesting its deletion.

d) Are your data shared with third parties?

Yes. Your data may be shared with others to carry out the stated purposes. It is necessary to grant access to your personal data to the companies of the Junquera Group (understood as stories included in the concept of Article 42 of the Commercial Code) and third parties that provide fundamental support to the Services, in addition to those identified then:

– Technology service providers

– Suppliers and collaborators of services related to advertising and marketing

– Tax Agency and other AA. PAGES. for compliance with tax obligations

– AA. PAGES. traffic skills

– Other AA. PAGES. or integral parts thereof, in case the legislation requires it and thus it is necessary

– Insurance entities: accident or accident management

– Credit institutions: POS for the management of collections and payments

Likewise, your personal data may be communicated to the following processors:


– ABAMOBILE SOLUTIONS, S.L., located in Spain

– E + INGENIERÍA, S.L., located in Spain

– BEARD SYSTEMS SOLUTIONS, S.L., located in Spain



– BANCO DE SABADELL, S.A., located in Spain

e) What are the rights that protect you after delivering your data?

First, we guarantee the confidentiality of your data, by applying techniques and processes adapted to the current technological reality. Likewise, we guarantee the exercise of the rights granted by current and applicable legislation on the subject. You can exercise them, at no cost by direct communication to the email address To do this, you must indicate the reason for your request in the matter and the right or rights you wish to exercise. If deemed necessary, we may request a copy of a document proving your identity.

Remember! You have the right to:

– Access the data we have about you.

– Request any rectification related to the data we already have. When providing your information, you must take into account that you guarantee: (i) that you are of legal age; (ii) you agree to notify us of any change or modification thereof, if necessary; and (iii) that the information provided is true, accurate and complete, being responsible for any direct or indirect damage or loss that could result from the breach of such obligation. Also, keep in mind that, as a general rule, you only need to provide your own personal data. In the case of the data provided belonging to a third party, as a guaranteed user who has informed said third party of the aspects contained in this document and obtained their authorization to provide their data in relation to the stated purposes.

– Request the deletion of your data, provided that they are not necessary for the purpose of which they are intended, or we do not have the legitimacy to carry out an operation.

– Request the limitation of the processing of your data, which may lead to a temporary suspension of their processing (and the service they nourish).

You can withdraw your consent at any time, as described above.

In addition, you may require the portability of your personal data. In this way, you will receive in a structured format, commonly used and readable by a machine to be able to provide another entity, whenever it is technically possible and acceptable.

If the processing of your data is based on the legitimate interest of the responsible party, you can oppose it.

In addition, whenever you consider it appropriate, you can file a complaint with the AEPD (, and especially when the Company has not acted diligently against the active exercise of your rights.

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