Pricing Policy

Prices:

First 10 km: €1/km
From 11km: €0,50/km

Stand-by rate: 

€0,05/min

Daily rate:

The whole day: €60/day

If the rental rate exceeds the amount derived from multiplying the number of rental days by the maximum daily amount, the following amount will be charged: (n + 1) * maximum daily amount. Note that each of the complete or incomplete fractions of 24 hours is counted as the rental day.

* n = full 24h days  

+ 1 = the last fraction not complete.

guppy passes:

50km + 100 min. GUPPY PASS: €30
100km + 250 min. GUPPY PASS: €60
150km + 450 min. GUPPY PASS: €90

ADDITIONAL CHARGES

Processing of third-party invoices Dependent on invoice
Processing of fines Dependent on fine
Administration fee for the processing of fines €20.00
Towing operations (or mobile quick charging) + tow fee associated with recovery Dependent on invoice and corresponding rate
Tow fee associated with recovery €40.00
Towing operations management fee in the event of an accident caused by the user €40.00
Tow fee for leaving the vehicle below minimum charge (lower than 20% of the battery level upon termination of the Car Rental Contract Without Driver) within the Free Parking Area or the Points of Interest €70.00
Damages on the vehicle according to the Terms and Conditions Dependent on damages €40.00 max.
Fee associated with technical support transfer to the vehicle (caused by the user) €40.00
Fee associated with securing the vehicle to locate lost property (4 hours max.) €20.00
Administration fee in the event of an accident caused by the user €20.00
Fee associated with failure to report an accident or submit the accident statement signed by both parties €200.00
Start-up fee associated with Base Contract initiation €0
Exclusive booking time for each user (20 minutes after choosing the Vehicle on the App) €0
Fee associated with failure of the user to sign the Car Rental Contract without Driver prior to the expiration of the booking €100.00
Management fee associated with parking of the vehicle outside the areas stated in the Terms and Conditions upon termination of the Car Rental Contract Without Driver €100.00
Fee associated with processing of claims for unpaid invoices €20.00
Penalty for delayed payment €20.00 + 8% interest rate
Penalty for return of debit note 15% of the amount stated in the debit note returned
Fee for contracting debts (minimum fee, dependent on the value) over €50 with a delay over 30 days €15.00
Fee for smoking inside the vehicle €200.00
Fee for leaving the vehicle below minimum charge (range > 50 Km or 20%) €40.00
Fee for using guppy under the influence of alcohol or narcotics €200.00
Fee for the unauthorised driving of the vehicle by anyone other than the user €200.00
Fee for leaving the vehicle unlocked or the windows down €50.00
Fee for driving abroad €300.00
Fee associated with parking the vehicle in private areas, barrier-system or underground facilities not explicitly stated by guppy (no Stand-by) upon termination of the Car Rental Contract Without Driver €200.00
Fee associated with parking the vehicle in exclusive guppy parking points but not in the specifically demarcated and numbered spots upon termination of the Car Rental Contract Without Driver €250.00
Fee associated with extra cleaning due to breach of Terms and Conditions €40.00
Security deposit for long-term car rental Dependent on circumstances
Fee for breach of Terms and Conditions not specified in the Pricing Policy €200.00
Cost of the call to Customer Service Dependent on local rates
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